Job Description

Medical Support Assistant

The mystical Badlands of South Dakota

About the Community – Pine Ridge, South Dakota The Oglala Lakota tribe, part of the Greater Sioux Nation, still lives on the Pine Ridge Indian Reservation, the second largest reservation in the United States. Pine Ridge serves as tribal headquarters and is located near the Nebraska border in the southernmost part of the Badlands and Black Hills Region. With its remote location, Pine Ridge features expansive landscapes for wilderness camping and exploring. Visitors can also find comfortable lodging on the reservation during their stay. The rugged terrain around Pine Ridge features wide-open prairies, grasslands and the mystical Badlands of South Dakota. These lands are sacred to the tribe and offer a serene way to reconnect with nature. After you're done hiking, biking or observing wildlife, visit the Wounded Knee Massacre site, the Oglala Lakota College and the Red Cloud Heritage Center, which houses a large collection of Native American art and handcrafted items in the region. Explore more of the one-of-a-kind Badlands here.

Airport Information: There are 5 airports that are near to Rosebud, South Dakota, and the most reasonable airport is the Rapid City Airport, with their website located here. This airport supports Delta, United Airlines, American Airlines, Allegiant Airlines, and Sun Country Airlines.

About the Facility – Pine Ridge Hospital The 45-bed Pine Ridge Hospital, serving a Lakota Indian population of more than 17,000, is the largest in the Great Plains Area. A 16 physician staff sees medical, obstetrical, pediatric, and surgical patients. The facility located in Pine Ridge, South Dakota, includes full service general surgery, an obstetrical ward, and dental. Kyle and Wanblee Health Centers and two health stations (Manderson and Lacreek) operate within the Pine Ridge Service Unit. Facility Address: 607 Indian Health Road, Hwy 18 Pine Ridge, South Dakota 57770

Responsibilities

• The Medical Support Assistant is responsible for maintaining and monitoring patient appointment schedules for the facility.
• Communicates any delays in scheduled appointments to the appropriate staff and patients.
• The Medical Support Assistant is responsible for re-scheduling, canceling, processing no-shows, and sending recall reminders.
• Do administrative notes using various automation systems and programs to accomplish work, such as text editing, and maintain and retrieve information using messaging, including email.
• Enters and retrieves information and data from the Clinical Information System. They also complete consult requests through the advice of the physician, utilizing the Computerized Patient Record System.
• When necessary, they refer eligibility enrollment and means test to the appropriate area.
• The Medical Support Assistant ensures that patients are scheduled according to the provider's orders.

Requirements

• Education: A minimum of a High School Diploma.
• Experience: At least one year's worth of vocational training.
• Certification/Licensure: Must be a Certified Medical Assistant.

Working Conditions: The Emergency Physician will work primarily in a hospital setting, with frequent interaction with patients, families, and healthcare professionals. This position may require working irregular hours, including evenings, weekends, and holidays. The Emergency Physician may also be required to respond to emergencies and provide on-call support as needed.

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