Job Description

Excellent opportunity - No experience required. $20-$21

We are looking for an individual, whether entry-level or experienced. This office is willing to train a front desk receptionist to add to their team and cross-train in the billing department. Must be able to demonstrate computer and typing skills with testing through pre-screen testing.

Excellent customer service skills are essential; being professional, friendly, and compassionate when working in the office and with patients is essential. Go-getter attitude, eager to learn, genuine care for patients' well-being, and a smiling and welcoming personality. Top candidates will need to show dedication and longevity through their resumes. Looking for a quick learner who can work at a fast pace, handle multiple tasks with constant interruptions, check patients in/out, adjust quickly to new things, have strong computer and phone skills, be dedicated and detailed, self-motivated, and make patient care a priority. Must have excellent computer skills and good typing skills.

Duties and responsibilities:

• Welcoming patients and visitors, answering the telephone, and answering any inquiries.
• Scheduling appointments and keeping those appointments on time.
• Assisting patients with completing necessary forms and documentation.
• Keeping a clean and calm reception area.
• Faxing, scanning, filing, and mailing documentation.
• Comforting distressed patients may range from simply fixing any appointment issues to being the voice of comfort during times of extreme stress and emergency.
• Maintaining information confidentiality at all times.
• Insurance Authorizations.
• Cross-train in billing.
• Claims: Submitting, tracking, and resubmitting insurance claims to primary, secondary, and tertiary payers.
• Data Entry: Translating healthcare services into standardized ICD-10, CPT, and HCPCS codes for billing.
• Payment Processing: Posting payments from insurance companies and patients accurately.
• Denials: Reviewing Explanation of Benefits (EOBs) and correcting rejected or denied claims.
• Communication: Interacting with insurance companies to resolve discrepancies and with patients regarding account balances.

Schedule for Medford and Grants Pass:

Monday - Grants Pass office; start between 7:00-10:30am and off work between 4:30-7 pm, depending on start time.

Tuesday - Medford office; start between 7:20-10:30am and off work between 4:30-7 pm, depending on start time.

Wednesday- Grants Pass office and start between 7:00-10:30 am and off work between 4:30-7 pm depending on start time.

Thursday- Potential half day in Grants Pass or Medford starting 1-2 pm, then off 5 pm-7 ish/ or full day off

Friday: Medford office starts between 7:10-10:30 am and runs until 5-7 pm.

VALID DRIVER'S LICENSE REQUIRED.

Must pass criminal background checks, drug screens, and current reference checks. You must be at least 18 to apply.

A First Choice Staffing Service was founded in 1995, right here in the beautiful Rogue Valley.
Finding individuals employment is one of the most rewarding parts of our job. We specialize in filling open positions for medical specialty and family practice offices. We connect skilled candidates and dynamic employers leading to long-term employment. Our organization is committed to excellence in quality, reliability, and service to the people in our employment and the clients whom we serve. Looking for a new job can be very stressful; we enjoy taking that weight from our candidates.

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